Terms and Conditions & Privacy Policy
Privacy Policy
At Imported Samaan, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website importedsamaan.com or make a purchase from us. By using our site, you agree to the practices described in this policy.
Information We Collect
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party payment gateways)
Non-Personal Information
- IP address
- Browser type
- Operating system
- Pages visited on our website
- Date and time of access
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, inquiries, or promotions
- Improve our website and customer service
- Protect against fraudulent activities
Cookies
Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small files stored on your device that help us recognize you and optimize our website for your needs. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
Sharing of Information
We value your privacy and do not sell, trade, or share your personal information with third parties except:
- To process payments (through secure payment gateways)
- To fulfill orders (with shipping providers)
- When required by law or to protect our rights
Data Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, or loss. While we strive to keep your data secure, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging with them.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Request the deletion of your personal information (except where retention is required by law)
- Opt-out of marketing communications
To exercise any of these rights, please contact us at info@importedsamaan.com.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will reflect the latest revisions.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@importedsamaan.com
- Phone: 0301-8669868
- Mailing Address: Imported Samaan Warehouse, GB Plaza Karkhano Market, Peshawar
Terms and Conditions
Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree with any part of these terms, you must refrain from using our website.
Orders and Payments
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payments are processed securely via third-party payment gateways, and we do not store your payment information.
Shipping and Delivery
We strive to process and ship orders promptly. Shipping times and costs may vary depending on your location and the shipping method selected. We are not responsible for any delays or issues caused by the shipping provider.
Returns and Refunds
We accept returns for defective or incorrect items. To request a return, please contact us within 7 days of receiving your order. The item must be unused and in its original packaging. Refunds will be processed upon receipt and inspection of the returned item.
Limitation of Liability
Imported Samaan will not be liable for any damages, losses, or claims arising from the use of our website or the purchase of products, including but not limited to direct, indirect, incidental, or consequential damages.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Peshawar, Pakistan.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and your continued use of the website constitutes acceptance of the updated terms.
